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Call a Cofounder

November 17th, 2020

Just because we love synthetic voices in our app, doesn’t mean you should have to listen to one when you have a problem. We want to get closer to our users. Not through surveys and emails, calendly’s or annoying polls. But like the old days when people called each other and talked things out. We think there should be more of that in general these days…

Customer service that doesn’t play ‘hard to get’


People usually hate customer service because of one reason….it doesn’t feel like a service. It feels more like a wild goose chase. You have to jump through a million hoops before ever having the chance to talk to an actual human...if that even happens. That’s why we created “Call a Cofounder.” so you can call someone directly when you have a problem or question. Just hit the Call a Cofounder button in the account section of your app and you’ll be connected to us directly.

When and why you should call


  • Something isn’t working: We can help you troubleshoot OR get our developers to look at it ASAP.
  • You want the app to have a new or different feature: Great! We want to hear your ideas. What do you wish the app did that it doesn’t do right now?
  • You want to tell us what you like about elocance: Cool! We would love to hear how and why you enjoy using it. This will help us make it more useful for you in the future!
  • You’re bored: We get it and would be happy to chat with you and hear about who you are and what you do in life.

We’re looking forward to hear more from you!

Thanks,

Sabina and Alexis
elocance Cofounders

elocance is a productivity app and your audio superpower. Build productive habits and save time by listening. Save articles and PDFs etc., turn them to audio and learn on the go.

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